Refund

I made a post on Facebook last night in which I asked if anyone knew the Customer Service number for 2021. I imagine there were a couple of people thinking, "Oh, that Katrina, she's a funny one. She's always got some king of joke!" While this is certainly true (you'd agree if you'd been eavesdropping while my sister was here visiting me) it really wasn't fully in jest. I think that the last couple of years have been a challenge for people of every size, shape, and description. And while I've never really been the type to ask why me? I'm not Wonder Woman. I have my moments of sadness and worry, and then I try to figure out what to do about it.

Of course, the hardest thing I've dealt with this year is my Trent dying. I hope this won't make my sister sad when she reads it, but having her here made me think of him even more every day. Almost every day, when we returned to the hotel from our adventures, me sitting with my feet up in the air-conditioned room and Liz sitting outside taking in the evening air, my mind and heart automatically reverted to the times Liz and I have taken trips together in the past. As I shed my overloaded purse, kicked off my tie-dyed Crocs, and sat on the bed, I would automatically think about calling Trent to tell him about the fun we'd had that day. I'd think about things I should remember to tell him so that he could share in our laughter. I wasn't depressed or anything by these moments. I know they're just a manifestation of love and a reminder of how I'd share the day's happenings with him if we weren't together. And for every time I remembered that I couldn't call and tell him any stories, I must have had at least five or ten memories that were happy or positive. It wasn't a time for tears, but for wistfulness.

My time with Liz was not without its own pain and worries, though. The day before she arrived, I was thinking of all of the things I wanted to do and get and pack. I knew that I wanted to get some dried fruit and some nuts (insert comments here about eating nuts making me a cannibal, I know that's what you're thinking) because, you know, Road Snacks. So I pulled on some clothes and went to Sam's Club where I ran my sweet little Fiat 500 into a great big pickup truck in the parking lot. I am relieved to say that the driver and passenger of the truck were in the store, so I was the only human that sustained any damage.

I'm really not accustomed to going to the hospital as a patient, but that's what I ended up doing. Apparently I scared my caregivers because I take anticoagulants due to a personal and familial history of clotting problems. The bruises on my knees were incredible and gloriously colorful. The seatbelt abraded my neck and caused bruising on my chest and an incredible and huge bruise on my lower abdomen. (My poor right dirty pillow was entirely covered on one side with dark purple bruising and has threatened to go on strike after being injured by the car so soon after the shingles.) I was given CAT scans and X rays because the contusions were so severe the care team was afraid that I had internal injuries.

Two and a half weeks later, I still have pain in my chest wall from being jerked by the impact. My bruises are mostly faded to yellow, but I still have patches of purple and the hard knots you get with really bad bruises. I am so glad that no one else was injured, and always glad to be alive. As my friend Julie says, I'm still upright and taking nourishment, and that's a good sign. Unfortunately, Sofia the Fiat is not able to be repaired and will no longer be a part of my life.

So I find myself with no car just as the time approaches for me to find another place to live. Yesterday, as I rode in an Uber to the DMV to get a title copy for my insurance company, I realized that I wasn't making any attempt at conversation with my driver. I was depressed, nervous, and worried. Frankly, it was one of those boy am I an idiot, and boy do I suck, and boy, I'm such a failure, moments. Later, I regained some balance and positivity. Somehow, things will work out. My body will finish its healing process, and my life will continue with its own healing and rebuilding. This chapter of my life will meld into the next one, and I'll try to remember it's always a good day to be alive. But I still want at least a partial refund.

BONUS: Liz originally planned for eight days here and we ended up switching to a different hotel when she extended her stay because the original lodging would have been pretty expensive. We're talking more money for five days (before tax) than we paid for eight days including sales tax and fees. So we moved to another hotel, no big deal. But the room was filthy. I mean dirty walls, floors, carpets, it was just horrible. To make a long story a bit less long, I called Corporate to complain and they said they couldn't really do anything, so we went down to the lobby to seek a manager for lodging elsewhere. The front desk staff were busy, and a woman working on a computer near the lobby asked if she could help. We found out later that she was a Corporate-level employee, but I told her calmly and politely that the room was horrible and we couldn't stay in a room that looked like it would be used by a twenty-dollar hooker. Yes, ladies and gents, that came out of my mouth, and in a tone as gentle as a soft breeze.

We were moved to another room that was in far better condition and much, much cleaner. When looking at my bank accounts the next day, I saw a pending refund for most of the cost of the lodging. I believe that all we paid for were taxes and fees. Looking at the amount charged a few days later, I said to Liz, "Well, the amount we spent ends up being xx dollars a night. Does that mean they see us as less-than-twenty-dollar hookers?" I swear, my mouth...

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